Modern Slavery Statement – Our Commitment and Actions

Introduction

Flower Delivery Waterloo recognises the serious and prevalent issue of modern slavery in worldwide supply chains. As a responsible and trusted florist serving households and businesses throughout Waterloo, we are dedicated to upholding ethical standards and human rights. This Modern Slavery Statement outlines the measures and policies we have in place to address the risk of slavery and human trafficking within our business operations and supply chain.

Zero Tolerance Policy

We maintain a strict zero tolerance approach to modern slavery, servitude, forced and compulsory labour, and human trafficking in all forms. Flower Delivery Waterloo is unequivocally committed to preventing these abuses in every aspect of our business. We expect the same level of commitment from all suppliers, partners, and contractors with whom we engage.

Supplier Due Diligence

We understand that our responsibility extends to every person involved in the sourcing, production, and delivery of our flowers and related products. As part of our procurement process, we conduct comprehensive due diligence on all suppliers and service providers. This process includes assessing each supplier’s compliance with anti-slavery policies, reviewing their own modern slavery statements where available, and seeking confirmation that employment is freely chosen throughout the supply chain.

We require all suppliers to sign and adhere to our Supplier Code of Conduct, which explicitly prohibits forced labour, child labour, and any form of exploitation. Where possible, ongoing audits and spot checks are carried out to monitor supplier compliance, and suppliers found in breach of our standards face immediate termination of contracts.

Staff Training and Awareness

Flower Delivery Waterloo believes that awareness and training are key to effectively preventing and addressing any risk of modern slavery. All staff members, including management, undergo training to understand the signs and risks of forced labour and human trafficking. Training is regularly refreshed and updated in line with best practices and new legal obligations. By empowering our team, we reduce the risk of unethical practices within our own business and across our supply chain.

Reporting Channels and Whistleblowing

We encourage anyone working for or with Flower Delivery Waterloo to report any concerns related to modern slavery or unethical behaviour. Our reporting channels are clear and accessible, supporting both confidentiality and the protection of whistleblowers. Reports are treated with utmost seriousness and investigated promptly by senior management. Corrective and preventive action is taken wherever necessary, including engagement with law enforcement if warranted.

Annual Review and Continuous Improvement

This Modern Slavery Statement and our associated policies are reviewed on an annual basis to ensure they remain up-to-date and effective. We are committed to continual improvement, reflecting changes in legislation, supplier networks, and emerging best practices. Lessons learned from any reported incidents or supplier audits are integrated into our approach, strengthening our overall response to modern slavery risks.

Our Responsibility as a Trusted Waterloo Florist

Flower Delivery Waterloo understands the trust placed in us by local households and businesses. We see it as our duty to operate with integrity and transparency, leading by example within the florist industry. This statement is both an affirmation of our values and an ongoing commitment to guarding against exploitation in all its forms, so that our customers can have full confidence in the ethical standards behind every bouquet we deliver.